Privacy Policy — Catalyst Consulting, LLC
Effective Date: April 1st, 2021
1. Introduction
Welcome to the Catalyst Consulting, LLC ("Catalyst Consulting," "we," "our," or "us") website.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes the types of information we may collect, how we use and protect that information, how we may share it, and your rights regarding your personal information.
2. Information We Collect
We may collect the following types of information:
Personal Information: This may include your name, company name, email address, phone number, and other information you provide when contacting us, scheduling a consultation, submitting a form, or engaging our services.
Communications: We may collect information you provide when communicating with us by email, phone, SMS/text message, forms, or other communication channels.
Call Recordings: We may record telephone calls with our team for quality assurance, training, recordkeeping, and service improvement purposes, where permitted by applicable law.
Website Usage Information: We may collect information regarding your interactions with our website, including your IP address, browser type, device information, operating system, referring pages, and pages viewed.
Cookies and Similar Technologies: We may use cookies and similar technologies to understand website usage, improve our website, and support our marketing and analytics activities.
3. How We Use Your Information
We may use your information for the following purposes:
Providing Services: To provide our marketing, consulting, revenue operations, creative, and related services.
Communicating With You: To respond to inquiries, schedule consultations or meetings, provide appointment reminders, and communicate regarding our services.
Customer Support: To respond to questions and provide support to clients and prospective clients.
Improving Our Services: To analyze website usage, evaluate our services, and improve our website and business operations.
Marketing: To send promotional materials, service updates, and other marketing communications where you have consented to receive them or where otherwise permitted by law.
Legal Compliance: To comply with applicable legal obligations and protect our rights, property, and interests.
4. SMS/Text Messaging
If you provide your mobile phone number and consent to receive SMS communications from Catalyst Consulting, we may send you text messages related to your inquiry, consultations, appointments, services, follow-ups, and other communications you have agreed to receive.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
We do not sell or share SMS opt-in information or mobile phone numbers with third parties for their own marketing or promotional purposes.
5. How We Share Your Information
We do not sell or trade your personal information.
We may share information in the following circumstances:
Service Providers: We may share information with third-party service providers that assist us in operating our website, communicating with customers and prospects, providing our services, or conducting our business. These providers may only use the information as necessary to provide services to us and are expected to appropriately protect it.
Legal Requirements: We may disclose your information when required by applicable law, regulation, legal process, or valid request from a public authority.
Business Operations: Information may be disclosed where reasonably necessary to protect the rights, property, or safety of Catalyst Consulting, our clients, or others.
SMS consent and opt-in information will not be sold or provided to third parties for their own marketing purposes.
6. Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
Access: Request access to personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to applicable legal and business requirements.
Opt Out of Marketing: Opt out of marketing communications by following the unsubscribe or opt-out instructions included in those communications or by contacting us directly.
Opt Out of SMS: Reply STOP to any SMS message from Catalyst Consulting to opt out of future SMS communications.
8. Cookies
Our website may use cookies and similar technologies to enhance your experience, analyze website traffic, and understand how visitors interact with our website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
9. Third-Party Services
We may use third-party platforms and service providers to support our website, analytics, marketing, communications, customer relationship management, and other business operations.
These third parties may process personal information on our behalf according to their respective privacy practices and our arrangements with them.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Catalyst Consulting, LLC
16857 Sage Terrace
Punta Gorda FL 33982
United States
Email: chris@catalystconsulting.services
Website: https://www.catalystconsulting.services/